Care UK’s Doncaster branch is new – we only went live in September 2013
However, we’re already tailoring what we do to meet the diverse needs of the people who use our service.
Who we support
Our team provides around 8,000 hours of high quality tailored care per week to scores of people across the Doncaster area with a wide range of needs. We support people of all ages who have learning disabilities – the youngest is 17, the oldest 97. We provide support to people in their own homes or in supported living settings.
Our contract, from Doncaster Metropolitan Borough Council, is the largest of its kind to have been awarded for some time. Our 300+ team includes many experienced care professionals from the local NHS Trust and includes support workers through to registered learning disability nurses. Each person brings different expertise and qualities to their work, but we all share the same approach. We tailor what we do to the individual we’re working with, actively supporting them and putting them at the heart of everything we do so that they can achieve positive outcomes.
Our approach is open and transparent. Some of our team have been working with the same service users for many years, so their experience is hugely valuable. We listen to their ideas and support them to put them into practice. We’re always keen to hear new suggestions and ideas for improving the service – from staff and service users alike – so that we can make the Doncaster service stand out from any other.
Meet the manager
Caela O’Hara is the Operations Manager and is based at the Doncaster office. She talks about her experience in the sector and what makes the branch a success.
“I’ve been working in the care sector for 16 years. I started out by training as a learning disability nurse and have worked in a variety of roles working my way up to my current role.
My role is varied and challenging but I truly love supporting and guiding my team by empowering them, providing them with the tools and supporting them to provide the very best service at all times.
I am passionate about supporting and enabling people with learning disabilities to live in their own homes or in the community as independently as possible.
In terms of what I look for in my team, commitment, honesty and hard work are crucial. In a really short time we’ve already developed a strong team here. Each member of staff has something different to offer, and many have worked with our service users for many years, so they bring expertise and understanding to everything they do. This is especially helpful for our new team members. It helps them to get up to speed in no time at all so they can quickly start delivering a great service.”